Tampa City Ballet Dance Theater Company proposal

THE
ONLY
THING
THAT
MATTERS
TO
US
&
OUR
CLIENTS

IS
ROI

Supplemental Video Notes

  1,000+  

Small-to-Medium Businesses Strategically Advised

 600+ 

Successful Integrated
Marketing Campaigns

7.8X

ROI

Average Client
Return On Investment

 300+ 

Websites Produced
(Developed & Designed)

 1,000,000+ 

High Performing
Emails Deployed

CASE STUDY

Our Commercial Real Estate Client Saw 2020 As An Eventual Blessing - First Disguised As A Curse

The Covid ERA destroyed commercial real estate firms.
With every bad, there's a good. We used this time to re-strategize.

  • We entered The Lockdown with our newly signed client, a Florida-based commercial real estate company, NAME REDACTED, facing a dual challenge of low lead generation and limited brand awareness as it underwent a succession transition from a legacy owner to a new, young CEO. The company needed to revitalize its image and attract potential clients to increase business. Tocobaga initiated a rebranding campaign, focusing on a modern and dynamic image while respecting the company's legacy. We employed a mix of digital and traditional strategies, including a revamped website, selective PR strategies, networking event creations and participation in community efforts utilizing vacant properties to boost brand visibility.

  • We capitalized on the new allotment of time. Planned the next 5 years with SMART goals, benchmarks and KPIs. The company's website underwent a modern redesign to enhance user experience, incorporating a sleek design and showcasing successful case studies. Multiple channels were utilized to highlight the CEO's vision while paying respect to the previous owner's cowboy persona, researched industry insights, and the revamped the client's unique selling propositions. Participation in relevant industry events allowed our client to connect with potential clients and partners.

  • The strategic approach led to a significant uptick in lead generation and brand awareness, resulting in a remarkable 4.1x return on investment (ROI) in the post-Covid Era. The updated website attracted more visitors, and the CEO's active presence on social media contributed to a positive perception of the company. Tocobaga successfully positioned our client as a forward-thinking industry player, gaining trust and interest from potential clients. The successful case study underscores the importance of strategic rebranding and a multi-channel approach to lead generation. Balancing modernity with respect for legacy allowed our client to capture the attention of its target audience, ultimately leading to a substantial ROI and a strengthened market position.

CASE STUDY

Home Services Is Where The Heart Is

People get in routines because that is always how they have been doing it.
"People don't change" isn't our favorite phrase because...well...change is inevitable.
We had to use the big dog hot phrase, Change Management, to achieve our wins in Lead Gen, Sales Ops and Automations.

  • A 40 year old mom-and-pop home services company, NAME REDACTED, faced the challenge of expanding its client base and increasing revenue. Their biggest challenge was the larger, corporate level competition squeezing their market share. To achieve this, NAME REDACTED needed a comprehensive lead generation strategy that would leverage multiple channels and integrate seamlessly to maximize results.

  • Tocobaga implemented a multichannel approach, combining digital and traditional marketing channels. We utilized targeted online advertising, optimized their website for conversions, ran email campaigns, and engaged in local community outreach. The goal was to create a cohesive marketing ecosystem that guided potential clients through the customer journey. Track everything. We also had to clean up their entire CRM of over 40,000 contacts and develop an API to integrate with their field operating software. The company invested in targeted online advertising campaigns to reach a broader audience. Simultaneously, we revamped their website, ensuring it was user-friendly and featured compelling content. Email campaigns were personalized and segmented to nurture leads effectively.

  • The integrated approach proved highly successful, resulting in an outstanding 38.7x return on investment (ROI) in 6 months. The online advertising increased visibility, the optimized website improved conversion rates, and the personalized email campaigns fostered strong customer relationships. The community outreach efforts not only contributed to brand awareness but also generated local leads. We are proud of this well-executed, multichannel lead generation strategy. The seamless integration of online and offline efforts, combined with a focus on user experience and community engagement, led to an impressive ROI. This success emphasizes the importance of a holistic approach in achieving significant outcomes in the competitive home services industry.

CASE STUDY

Challenge Accepted

We typically don't do event marketing.
We saw this as a fun challenge to up our game.

  • In 2016, new, local altruistic organization wanted to partner with a national charity for a mixed used festival event. We faced the challenge of low attendance, little-to-no brand awareness outside of the organization's personal reach and limited funds for their upcoming fundraising event. They needed to boost lead generation to ensure a successful turnout and maximize donations.

  • We implemented a multi-channel marketing strategy, leveraging social media, email campaigns, and partnerships with local businesses. They also optimized their website for user engagement and introduced a referral program to encourage participants to invite others. We utilized the charity's compelling storytelling in their social media posts and emails, highlighting the impact of their cause. They engaged with influencers and community leaders to amplify their message. Additionally, they collaborated with local businesses to sponsor and promote the event.

  • The lead generation efforts exceeded expectations, resulting in an 8.4x return on investment (ROI) and sold out the event with 5,000 attendees. The optimized website attracted more visitors, and the referral program significantly expanded the reach. The event saw a substantial increase in attendance, leading to a successful fundraising outcome that surpassed the charity's initial goals. The success of the lead generation campaign emphasized the importance of a comprehensive, multi-channel approach. Engaging storytelling, influencer partnerships, and community involvement proved to be powerful tools in achieving remarkable ROI for the charity event. We created the marketing machine. This festival has now spawned off 5 additional metropolitan cities using our framework as their blueprint.

  • A smiling man in a navy suit, white shirt, and light blue tie standing against a gray background.

    Steven Fantetti

    Serial Entrepreneur, M&A Attorney

    10x Client

    Click Here To Email

  • Smiling man wearing a gray t-shirt standing in front of a white brick wall.

    Nate Cinal

    Owner & Operator of Tampa Bay’s Only Apple B2B Certified Managed Services Provider, SCOUT IT

    Preferred Referral Partner

    Click Here To Email

  • A man in a white dress shirt standing outdoors in front of modern glass and steel buildings, smiling at the camera.

    Dean Akers

    Adjunct CEO, Former CEO of Ideal Image and NES Health

    Current Mentor

    Click Here To Email

Executive Summary


Leave the campsite better than you found it, and the world will be a better place because of it

Goals & Objectives:

  • Increase audience engagement, ticket sales, and donations.

  • Establish and grow a recurring membership and donor base aiming for $5,000 monthly revenue within six months.

  • Enhance digital outreach and social media presence (breaking beyond the current 5,000 Instagram followers).

  • Implement a comprehensive digital strategy including SEO optimization.

  • Elevate brand identity and messaging with a refreshed logo and consistent digital presence.

  • Improve public awareness and education about contemporary ballet.

  • Streamline and automate grant applications to increase efficiency and grant acquisition.

Quick-Start Services:

  • Website audit and implementation of Google Analytics and tracking pixels.

  • Immediate setup of a low-spend ad campaign to secure top search results for key events like the Nutcracker show.

  • Initiation of digital fundraising campaigns leveraging existing CRM lists (50,000+ contacts).

  • Exploration of partnership with Visit Tampa Bay for logo refresh and branding update.

Scope of Services

  • Strategy: Ongoing development and refinement of a cohesive digital marketing strategy, focusing on both audience growth and fundraising.

  • Research: Market analysis to identify and target optimal audience segments and donor groups.

  • Creative: Regular production of engaging digital content showcasing dancers, performances, and the unique Tampa Bay Ballet brand identity.

  • Execution: Full management of digital marketing campaigns, including email marketing, social media growth, paid ads, and community outreach initiatives.

  • Automations & Integrations: Setup and management of automated marketing workflows and integrations, particularly within the Neon CRM platform.

  • Grant Application Automation: Development of streamlined, automated processes for grant submissions to maximize funding opportunities.

  • Analysis: Monthly reporting on key performance indicators (KPIs), tracking growth in ticket sales, memberships, and donations, with clear ROI metrics.

  • Continuous Improvement: Regular strategic reviews and adjustments based on analytics and feedback to ensure ongoing success and optimization.

6 Month Simple Gantt Chart

Proposal Summary

Comparisons & Your Price

No one wants to feel like a dumbo overpaying an outside firm.
We get it. We abhor 99% of advisors and agencies. Our industry has a lot of snake oil.

If you’re going to try to compare bid costs, you must examine the exact same
QCD+F: Quality, Cost, Deliverability + Flexibility

Average Agency Rate

$4,127

Tocobaga’s Normal Rate

$2,500

Your Tocobaga Rate

$1,000

DISCOUNT
SHOT
CLOCK

Quick-Start Next Steps

Administrative & Clerical Tasks

  1. Invoice is deposited - either total for the month or deposit.

  2. Tocobaga begins working

  3. Tocobaga receives access to Tech Stack and any relevant brand collateral

  4. Quick-Start onboarding will not be sequential - aka might be a little out of order than our normal process

    1. Tocobaga will send over Company Services Agreement

    2. Tocobaga will start a Slack workspace for internal communication. If you use another internal communication app, we can integrate Slack with other apps e.g. Slack two-way sync with Teams.

    3. Tocobaga will coordinate a recurring, update meeting cadence - usually once a week initially and then every 2 weeks once we build a rhythm. If clients cannot attend because of schedule conflicts, we will record an update video and send via Slack.

If we’re ready to go right now,

the button to the invoice is below

or click on the invoice image to the right.

Once the invoice is paid, we begin.

Let’s Go

ABOUT

TOCOBAGA

a
B2B, B2C SMB Strategic Advisory
&
Omni-channel, Integrated Marketing Agency

Fractional CMO FAQs

  • A Fractional CMO (Chief Marketing Officer) is a part-time or shared resource hired by a company to provide strategic marketing leadership. This arrangement allows businesses to access high-level marketing expertise without the cost of a full-time executive.

  • A Fractional CMO typically handles various aspects of marketing strategy, planning, and execution. Their responsibilities may include market analysis, brand development, campaign management, and team leadership. They work on a part-time basis, providing strategic guidance to help businesses achieve their marketing goals.

  • 1. Cost-Effective: Fractional CMOs offer high-level expertise without the full cost of a permanent executive, making it a cost-effective solution for businesses.

    2. Flexibility: Companies can scale their marketing leadership up or down based on their needs, without the commitment of a full-time hire.

    3. Diverse Experience: Fractional CMOs often bring diverse industry experience, providing fresh perspectives and insights to the marketing strategy.

    4. Strategic Guidance: These professionals offer strategic guidance, helping businesses align marketing efforts with overall business objectives.

    5. Access to Networks: Fractional CMOs may bring valuable industry connections and networks, enhancing opportunities for partnerships and collaborations.

    6. Objective Perspective: Being external to the organization, Fractional CMOs can provide unbiased and objective viewpoints on marketing strategies.

    7. Quick Onboarding: As seasoned professionals, Fractional CMOs can quickly adapt to the business environment, accelerating the onboarding process.

    8. Task-Specific Expertise: Companies can engage Fractional CMOs for specific projects or challenges, tapping into their expertise for targeted improvements.

    9. Risk Mitigation: Businesses can mitigate the risk associated with hiring a full-time CMO by testing the waters with a fractional arrangement.

    10. Efficiency: With a focus on strategic planning, Fractional CMOs can optimize marketing processes for efficiency and effectiveness.

    Why would a SMB hire a Fractional CMO?

    Small and Medium-sized Businesses (SMBs) might choose to hire a Fractional CMO for several reasons:

    1. Cost Efficiency: SMBs often have budget constraints, and a Fractional CMO allows them to access high-level marketing expertise without the cost of a full-time executive.

    2. Flexibility: The variable nature of marketing needs in SMBs can be addressed with a part-time resource, adjusting the level of expertise based on the business's current requirements.

    3. Strategic Insight: Fractional CMOs bring strategic thinking and experience, helping SMBs develop effective marketing strategies aligned with their business goals.

    4. Resource Optimization: SMBs may not need a full-time CMO, making a fractional arrangement a practical way to optimize resources and focus on key priorities.

    5. Quick Impact: Fractional CMOs can swiftly assess the marketing landscape, identify opportunities, and implement strategies to generate quick and impactful results.

    6. Access to Networks: SMBs can leverage the networks and industry connections of Fractional CMOs, opening doors to potential partnerships and collaborations.

    7. Task-Specific Projects: SMBs can engage a Fractional CMO for specific projects or campaigns, tailoring the arrangement to address immediate marketing needs.

    8. Objective Perspective: An external CMO can provide an unbiased and objective viewpoint, offering insights that might be challenging to achieve with an in-house team.

    9. Risk Mitigation: Hiring a full-time executive involves risks, but a fractional arrangement allows SMBs to test the waters and evaluate the impact of senior marketing leadership.

    10. Learning Opportunity: SMBs can benefit from the knowledge transfer that occurs when working with an experienced Fractional CMO, helping build internal marketing capabilities over time.

  • short answer: engagement, commitment, and scope of responsibility

    more detailed answer:

    1. Time Commitment:

    - Fractional CMO: Works on a part-time or project-specific basis, dedicating a limited number of hours per week or month to the organization.

    - Full-time CMO: Is a permanent, full-time employee committed to the organization on a daily basis.

    2. Cost Structure:

    - Fractional CMO: Typically charges on an hourly or project basis, providing a more cost-effective solution for businesses with budget constraints.

    - Full-time CMO: Involves a fixed annual salary, potentially with additional benefits, which may be a higher financial commitment for the organization.

    3. Scope of Responsibilities:

    - Fractional CMO: Focuses on specific strategic initiatives, projects, or areas of expertise as agreed upon with the organization.

    - Full-time CMO: Assumes a broader range of responsibilities, overseeing the entire marketing department and contributing to overall business strategy.

    4. Flexibility:

    - Fractional CMO: Offers greater flexibility, allowing organizations to scale up or down based on their evolving marketing needs.

    - Full-time CMO: Represents a more fixed and consistent presence within the organization, which may be less adaptable to changes in workload.

    5. Depth of Involvement:

    - Fractional CMO: Often works at a more hands-on level, directly involved in strategy development and execution.

    - Full-time CMO: Balances strategic leadership with managerial responsibilities, overseeing day-to-day operations and team management.

    6. Long-Term Commitment:

    - Fractional CMO: May be engaged for specific projects, a defined period, or on an ongoing but part-time basis, providing a more flexible arrangement.

    - Full-time CMO: Implies a longer-term commitment to the organization, with a focus on sustained leadership and relationship building.

  • short-answer: adaptability, agility, resources, communication, wisdom (experience x knowledge)

    long answer:

    1. Diverse Perspectives: A Fractional CMO with varied industry experience can offer diverse perspectives and insights, bringing a fresh and innovative approach to marketing strategies.

    2. Cross-Industry Best Practices: They can bring best practices from different industries, adapting successful strategies and tactics to the specific needs of the organization.

    3. Benchmarking Opportunities: With exposure to various industries, a Fractional CMO can provide valuable benchmarking data, helping the organization understand how its marketing performance compares to similar businesses in different sectors.

    4. Adaptability: The ability to adapt strategies from one industry to another can be a key advantage. The Fractional CMO can leverage successful techniques across different markets, promoting adaptability and agility.

    5. Network Access: Their extensive network across industries can open doors to potential partnerships, collaborations, and industry-specific opportunities that may not be readily apparent within a single-sector focus.

    6. Innovation and Creativity: Exposure to diverse industries fosters innovation and creativity. A Fractional CMO can bring a rich mix of ideas, drawing on experiences beyond the confines of a single sector.

    7. Risk Mitigation: They can provide insights into potential risks and challenges by drawing on experiences from various sectors, helping the organization proactively address issues before they become significant problems.

    8. Market Trends Awareness: A Fractional CMO engaged with multiple clients in different industries stays attuned to a wide range of market trends. This knowledge can be invaluable in staying ahead of industry changes and emerging opportunities.

    9. Customization for Unique Markets: Leveraging experience in various industries, the Fractional CMO can tailor marketing strategies to suit the unique characteristics and challenges of the organization's specific market.

    10. Continuous Learning: A Fractional CMO involved in diverse industries is likely to be a continuous learner, staying updated on the latest trends, technologies, and strategies across various sectors, which can benefit the organization.

  • 1. Fractional CMO:

    - A Fractional CMO typically refers to a part-time or shared Chief Marketing Officer who provides strategic marketing leadership to organizations on a flexible basis.

    - They might work with multiple clients simultaneously, dedicating a certain number of hours per week or month to each client.

    2. Interim Fractional CMO:

    - An "Interim Fractional CMO" could imply a temporary or transitional role where the Fractional CMO is specifically engaged to fill a gap or address a short-term need.

    - The "Interim" aspect suggests a focus on providing leadership during a transitional period, such as when a company is between full-time CMOs or undergoing significant changes in its marketing strategy.

SERVICES

  • OVERALL STRATEGY

    CAMPAIGN STRATEGIES

    TACITICAL STRATEGIES

  • SMART Goals, Benchmarks + KPI Planning

  • - Audiences

    - Targets

    - Find out 4 Holy Metrics:

    - Cost Per Lead

    - Cost Per Acquisition

    - Average Revenue of a customer within 1st year

    - Lifetime Value

Quick Start Services

Marketing Execution Services

  • Monitoring & Maitenance

    Analytics Tracking

    SEO (technical)

    Live Chat optimization

    Build out

    * Landing pages by service

    * Landing pages by service and city/region

    Content

    FAQs

    Blog posts

  • - PPC

    - Google Search Ads

    - Bing Search Ads

    - Local Services Ads

    - AdRoll - cross platform retargeting/remarketing

    - Later - platform-industry specific ads w/ Angi, Yelp, etc.

    - Social Ads

    - AdRoll retargeting ads on FB and IG

    - Pinterest might be a great avenue

    - Programmatic

    - We can get precise targeting

  • - Technical SEO

    - At least 1 blog post per month

  • - Automation emails for servicing

    - Marketing email campaigns

    - New lead automated journeys

  • - Review Capturing

    - Review Monitoring

    - Directory Listings optimization

  • Traditional Advertising - radio, tv, newspaper, magazine, etc.

    Community - sponsorships, focused local corporate responsibility

  • BRANDING:

    Brand Development

    Brand Identities

    Brand Messaging

    DESIGN: Any design deliverables needed

    Graphic Design, Website Design, UI (User Interface), UX (User Experience), Print Design, Online Ad Design, Video Editing, Image Editing, Custom Illustrations, Newspaper Ads and Design, Magazine Ads and Design, Brick & Mortar Exterior Signage, etc.

Support Services

  • create a Google Data Studio or similar to aggregate analytics into

    1) Snapshot

    2) by campaign/tactic

  • Setup every task and project in your PM app, Asana?

  • - Starting line: I would want to come in office to War Room around y'all's schedules and work from the office a few days in the beginning. There's always smaller things to absorb just being around that is lost in digital communication

    - Slack (or whatever your team uses) for direct communication. We prioritize client communication above email, calls and texts. We keep all conversations in Slack/Teams to have transparency and a searchable knowledge base.

    - Update meetings: Weekly until we find a rhythm and go biweekly. I keep them 30 minutes and apply the EOS system to keep it efficient.

  • - Will need to learn your automation processes to streamline any redundant tasks

Possible add-ons services and costs

Online Ad/PPC ad spend without markup

Video Content Production

Purchasing Email Lists via Data Broker

Programmatic Direct Messaging

Approach

Strategy-first approach: work big to small. Macro to Micro.  The biggest gaffe in the outsourced marketing services sector is focusing on tactics to begin.  Our approach is the following 6 phases:

1. Define Objectives, S.M.A.R.T. goals and Current Analysis & Resource Audit (a current strategy review, branding assessment, resource audit and marketing performance report).  

2. Thorough research. 

3. Develop a leveraging integrated, omnichannel strategy in lock step communication and approval with the client. 

4. Project management execution with respect to achieving KPIs, budgets and resources

5. Analyze quantitative and qualitative reporting. 

6. Continuously improve

A bow and arrow with a flaming arrowhead, represented in a graphic style.


Strategic plans without execution = a fun idea.

Discipline is the ultimate freedom.

Over-communicate until you have concise shorthand.

Time is a commodity.

Think 3 steps ahead. Contingency plan IFTTT scenarios.

Be agile & adaptable.

The obstacle is the way.

Work short-term and long term at the same time.

Analyze the past while proactively, continuously improve your present and future. 

Execute omnichannel, integrated marketing campaigns, online and off.

Work macro and micro.

Generalize and specialize. 

Strategic and tactical.

A/B test. 

ROI should be the client's main focus and many drill down minutiae. ROI (Return On Investment) is the only thing that matters to our clients (and us). It is the cover image on every one of our proposal decks. It is our mantra; our North Star philosophy. We must provide multiple X ROI for our clients or we cease to exist.

Fire icon with a flame above two crossed logs on a beige background